Privacy Policy

Hipermove ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website ("Site") or use our services ("Services").  

1. Information We Collect

We collect several types of information from and about users of our Site and Services:

• Information You Provide:
  • Contact information: name, email address, phone number, and shipping address.
  • Account information: username and password (hashed and salted for security).
  • Payment information: credit card details (not stored directly by us, but processed securely by Shopify Payments).
  • Transaction information: details about your purchases from Hipermove.
  • Feedback and reviews: any comments or feedback you submit about our products or services.
• Information We Collect Automatically:
  • Log data: information about your browser, IP address, operating system, access times, and referring website addresses.
  • Device information: device type, unique device identifier, and browsing activity on our Site.
  • Usage data: how you interact with our Site, such as pages viewed, searches performed, and features used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To fulfill your orders and provide customer service.

• To send you marketing communications and promotional offers (with your consent).  
• To personalize your experience on our Site.
• To improve our Site and Services.
• To analyze trends and user behavior.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third-party service providers who assist us in operating our business and providing our Services, such as payment processors, shipping companies, and marketing agencies. These third-party service providers are obligated to use your information only for the purposes we disclose and are prohibited from using it for their own marketing purposes.  

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, the safety of others, or to comply with a legal process, such as a court order or subpoena.  

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

5. Your Choices

You have choices regarding your information:

• Marketing communications: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email we send you.
• Account information: You can access and update your account information at any time by logging into your account on our Site.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.  

7. Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.   

8. International Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. When we transfer your information to other countries, we will take steps to protect it in accordance with this Privacy Policy.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.  

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@hipermove.com
• Phone: +44 7537 129174