Shipping Policy
At HIPERMOVE, we are committed to providing you with an exceptional shopping experience, including reliable and efficient shipping. Please review our shipping policy below to understand our terms and conditions regarding the delivery of your purchases.
1. Shipping Timeframes
We aim to process and dispatch all orders within 1-2 business days. The estimated delivery time is 7-10 business days from the date of dispatch. Please note that delivery times are estimates and may vary due to external factors beyond our control, such as customs processing, carrier delays, or holidays.
2. Shipping Destinations
We currently ship to the following countries and regions:
- United States
- Canada
- United Kingdom
- Australia
- Europe
3. Free Shipping
We are pleased to offer free shipping on all orders to the destinations listed above. There are no additional shipping charges applied at checkout.
4. Order Processing
Once your order has been placed, you will receive an order confirmation email. You will receive another email with a tracking number once your order has been shipped. Please allow up to 24 hours for the tracking information to update.
5. Delivery Locations
Please ensure that your delivery address is accurate and complete. HIPERMOVE is not responsible for any delays or lost shipments resulting from incorrect or incomplete addresses provided by the customer.
6. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at contact@hipermove.com or call us at +44 7537 129174. We will work with the shipping carrier to locate your order. Please note that we are not liable for any delays caused by customs clearance processes or other unforeseen circumstances beyond our control.
7. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and other fees levied by the destination country. These charges are the responsibility of the customer. HIPERMOVE has no control over these charges and cannot predict their amount. Please contact your local customs office for more information.
8. Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact us immediately at contact@hipermove.com or call +44 7537 129174. We will do our best to accommodate your request, but we cannot guarantee changes to the shipping address once the order has been processed.
9. Returns and Exchanges
For information about returns and exchanges, please refer to our Returns and Refunds Policy.
10. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us at:
Email: contact@hipermove.com
Phone: +44 7537 129174